Darren Mackay

I recently engaged Darren Mackay to sell my property at Tugun. He had sold my investment property months earlier and I knew I could trust him and achieve my best possible outcome. Again I found Darren to be motivated, prompt, professional and always friendly. From the very first meeting through the process of taking photographs, the advertising campaign and arranging house inspections Darren showed initiative and gave excellent advice. I sold for my asking price with great terms and minimum fuss. Darren is my first choice every time.

Hello Darren, We are writing to thank you for the excellent service you provided during the sale of our family home at Carrara and our other Gold Coast Investment Properties. The prices achieved and very short sales periods were well above all our expectations in every respect. Your professional and experienced advice provided for the marketing of the properties, all contract negotiations through to settlement and all stages in between where most appreciated. Keeping us fully informed of every detail during the selling process we also found most reassuring. The property marketing/advertising that was undertaken by your office at no cost to us was most helpful. We are very pleased to advise that your personal, ethical and professional standards were well above any other previous Real Estate experiences. We now recommend Santa Cruz Reality at every opportunity.

After having my unit for sale with another agent for over ten months with very little contact, I decided to list with Darren. His enthusiasm,thorough professionalism and attention to detail was amazing to say the least and this resulted in a sale within 10 days! I was kept informed at all times and thoroughly recommend him as " the go to agent".

Just a short note to thank you for the professional and efficient manner in which you dealt with the sale of my apartments in Varsity Lakes. Darren was third agent that listed my property and was the only successful agent in negotiating the sale. Not only that Darren managed to sell my apartment but achieved great price, which was right at the top of the current market value. I was extremely pleased with the advice you gave me prior to listing the property with Santa Cruz Realty and I feel sure that it contributed significantly in the presentation of the property. Despite your assurances I imagined that in the current poor market at the Gold Coast I would have the apartment on the market for a few months at least. I even expected another failed attempt at selling the apartment. It was a weight off my mind to be told by Darren that he had a potential buyer only a fortnight after listing. Clearly your advice about price and presentation were spot on and I feel sure that in conjunction with your efforts this is why the apartment sold so quickly. Even after the contracts had been signed etc. Darren was still helpful and kept me up to date with the progress of the sale. Darren even helped me with incidental matters which are not part of the property settlement. So once again, thank you for your assistance and I would have not hesitation in recommending your agency to friends and colleagues.

It is an understatement for me to say that Darren Mackay is an outstanding real estate agent. His market knowledge is supreme and you can have the utmost confidence in his ability to negotiate a good deal. He is also honest, professional and not afraid of putting in the hard yards. I am very pleased and will be engaging Darren again.

After several meetings with 3 other agents, I decided to engage Darren. Being a family run business, I felt that Darren was a trustworthy person who went above and beyond his duties. Its refreshing to work with an agent that had integrity, deep local market knowledge and professionalism.

"Dear Darren, I would like to take this opportunity to thank you for the professional and courteous way you have managed the sale of my investment unit at Chancellor Apartments in Varsity Lakes on the Gold Coast. I have dealt with many Real Estate Agents over the years and I have found your service to be exemplary. Your friendly manner and diligent work ethic are a credit to you and your office. You have made every step of the selling process a pleasure and you have managed any enquiry with ease. Nothing is too much trouble for you and I have found you to be sincere and genuine at every point of contact I have had with you. You achieved a great sale price for me in a short period of time and your feedback after the initial listing and subsequent inspections was thorough and timely. I trusted you to look after my best interests from the day of listing and you have impressed me with your honesty, humility and service oriented approach. Thank you and I wish you the very best with your career. I would not hesitate to recommend you to anyone wishing to sell or buy real estate on the Gold Coast."

"Dear Darren, I am writing to thank you for the excellent level of commitment and professionalism you displayed in relation to the sale of our property. During the leasing process from March 2013 till March 2014 you acted for my behalf during my absence and ensured that the property was beautifully maintained, organised tradespeople and became personally involved in item purchase and replacement. Your advice concerning the listing of the property displayed good timing and pricing skill. At all times you were efficient, courteous and inspired confidence in a positive outcome. I would not hesitate to recommend you for future business. Thank you once again Darren for your work in relation to the above mentioned property."

"With the assistance of Darren we marketed our property in Robina. In every way, we received superior service compared to what we had experienced elsewhere. Darren displayed an exceptional understanding of the market and our particular niche, but he also listened to our thoughts and ideas in the marketing and selling process. It was fabulous to be kept up to date on the negotiations and sale. Every detail was handled promptly and professionally and the price achieved was above our expectations. Darren had the ability to communicate effectively with all stakeholders in the task of selling our apartment. We would unhesitatingly recommend Darren and Santa Cruz Realty to all customers!"

“We recently engaged Darren Mackay of Santa Cruz Realty to sell our house and we were extremely pleased with the result. Darren was very friendly and honest for the duration of the selling period and communicated openly and often in regards to every inspection and potential purchaser. Darren's appraisal of our property was realistic and he explained clearly how he arrived at the suggested listing price. Sale negotiations commenced very quickly and ended within his appraised price range. With the great work and effort of Darren, our property sold quickly. We highly recommend his services to all our friends and family.”